Parts Counter Person (Rotation) at Toromont Cat Careers

City: Baker Lake
Province: Nunavut
Country: Canada
Job ID#: 6857

Reporting To: Project Manager

If you have high integrity and a strong work ethic, we want you on our team! We are seeking a Parts Counter Person who will play a vital role in service as the key customer contact that will provide superior service consistently while advising and distributing parts. 
Note: Rotational Schedule of 2 weeks in / 2 weeks out (remote site premiums are applicable).

Key Accountabilities

  • Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives
  • Coordinate the daily functions of the parts operations, including procuring, ordering, backorders, core processing, picking and delivery of parts to internal and external customers
  • Process email and phone orders as well as sell parts over the counter
  • Ensure customers requirements are met in an efficient, knowledgeable and professional manner
  • Maintain the parts physical and electronic inventory and assemble hydraulic hoses to the Cat standards
  • Process all core returns and warranty parts

Key Qualifications

  • Post Secondary Education and 3+ years’ experience on heavy equipment or truck parts counter/inside sales
  • Highly safety conscious with a technical/mechanical aptitude and/or background in heavy equipment/truck equipment
  • Exceptional communication and strong interpersonal skills with a capacity for building relationships
  • Customer centric with strong organizational skills and a mindset for continuous improvement
  • Ability to effectively prioritize and adapt in a fast-paced environment
  • Self-starter, independent and a team player with a sense of urgency
  • Computer and systems literate with proficiencies with DBS, Excel and Word
  • Knowledge of Cat SIS, or experience with Toromont parts operations would be an asset
  • Willing and able to work flexible hours in support of the business needs
  • A valid Passport and a valid Driver’s Licence with a clean Driver’s Abstract


Toromont Cat is an equal opportunity employer who recognizes and values diversity.