Branch Manager at Toromont Cat Careers

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City: Concord
Province: Ontario
Country: Canada
Job ID#: 6813

Reporting To: VP, Capital Region

If you have a positive attitude and strong business acumen, we want you on the Toromont team! We are seeking an experienced Branch Manager who will be accountable for ensuring the integrity, sustainability and profitability of Toromont’s Concord Branch Operation including Parts, Service and Equipment. The Branch Manager, in conjunction with their Sales Management Team, will participate in sales efforts to grow market share and POPs through the nurturing of trusted customer relationships and by holding the entire team accountable for consistent superior customer service.


Key Accountabilities

  • Model the way for safe, environmentally sound and healthy work behaviours in support of Toromont’s Health and Safety Policies, Programs and initiatives
  • Collaborate in the development of yearly branch objectives aligned with Toromont’s 3-Year corporate journeys
  • Set appropriate goals and accountabilities to ensure set objectives are met
  • Proactively develop and maintain strong customer relationships
  • Lead the Equipment Sales Manager and work with the Regional Product Support Sales Manager in the achievement of sales business goals
  • Provide administrative and policy guidance to Product Support Managers and Supervisors on Toromont and Caterpillar policies to ensure a high level of customer satisfaction
  • Track assets employed and use them efficiently in the achievement of branch ROA targets
  • Lead the Branch Credit Team to optimize cash flow and manage branch financial risks
  • Review, monitor and act on financial reporting information and other business metrics steering the team to measured success
  • Develop, implement and maintain continuous improvements in the branch
  • Motivate and coach the team to achieve their personal and corporate objectives and maintain a high level of engagement and morale
  • Work collaboratively with other Capital Region leaders and assist in the development of Regional focused plans to ensure regional goals are achieved

Key Qualifications

  • 5-10 years in a leadership position focused on sales/operations
  • Highly safety conscious with 5+ years experience in the heavy equipment industry
  • Proven leadership, coaching, mentoring and people development skills
  • Strategic with excellent negotiation, analytical and problem solving skills
  • Mindset for continuous improvement and solid business acumen with the ability to oversee the financial operations of the branch
  • Customer centric with strong interpersonal skills and relationship building capacity at all levels
  • Superior planning and organizational skills with the ability to prioritize and manage multiple and often competing priorities in a fast-paced, deadline driven environment
  • Willing and able to travel with regular extended stays in support of the business needs and equal time between branches
  • A valid Driver's Licence and clean Driver's Abstract
Toromont is an equal opportunity employer who recognizes and values diversity.  Upon request, Toromont will accommodate any applicant with disabilities throughout the recruiting processes, including any required applications, interviews and/or assessments.