Parts Counter Person (Remote) at Toromont Cat Careers

City: Mary River
Province: Nunavut
Country: Canada
Job ID#: 5377

Reporting To: Parts Supervisor

If you have high integrity and a strong work ethic, we want you on our team! We are seeking a Parts Counter Person (Remote) who will play a vital role in service as the key customer contact that will provide superior service consistently while advising and distributing parts.  Note: Rotational Schedule of 2 weeks in / 2 weeks out (remote site premium is applicable).

Key Accountabilities

  • Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives
  • Coordinate the daily functions of the parts operations, including procuring, ordering, backorders, core processing, picking and delivery of parts to internal and external customers
  • Process email and phone orders as well as sell parts over the counter
  • Ensure customers requirements are met in an efficient, knowledgeable and professional manner
  • Maintain the parts physical and electronic inventory and assemble hydraulic hoses to the Cat standards
  • Process all core returns and warranty parts

Key Qualifications

  • Post Secondary Education and 3+ years experience on heavy equipment or truck parts counter/inside sales

  • Safety conscious with a technical/mechanical aptitude and/or background in heavy equipment/truck equipment

  • Exceptional communication and strong interpersonal skills with a capacity for building relationships
  • Customer centric with strong organizational skills and a mindset for continuous improvement
  • Ability to effectively prioritize and adapt in a fast-paced environment
  • Self-starter, independent and a team player with a sense of urgency
  • Computer and systems literate with proficiencies with DBS, Excel and Word
  • Knowledge of Cat SIS, or experience with Toromont parts operations would be an asset
  • Willing and able to work flexible hours in support of the business needs
  • A valid Passport and a valid Driver’s Licence with a clean Driver’s Abstract
 
Toromont Cat is an equal opportunity employer who recognizes and values diversity.
 
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