Field Service Technician, Heavy Equipment at Toromont Cat Careers

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City: St. John's
Province: Newfoundland and Labrador
Country: Canada
Job ID#: 5291

Reporting To: Field Service Supervisor

If you have high integrity and a strong work ethic, we want you on our team!  We are seeking a talented Field Service Technician, Heavy Equipment to work on our customer sites safely and effectively diagnosing and repairing Caterpillar Equipment in a timely manner while maintaining extremely high standards and ensuring positive customer experiences.

Key Accountabilities

  • Demonstrate workplace safety, environmentally sound and healthy behaviours at all times in support of Toromont’s Health and Safety Policy, Programs and initiatives
  • Diagnose mechanical and electrical problems using Caterpillar testing equipment
  • Repair and service Caterpillar and all heavy equipment within the established standards out in the field and on customer sites
  • Prepare accurate service and repair reports in a timely manner
  • Maintain excellent customer relations through frequent communication
  • Undertake assignments as required in support of customer needs

Key Qualifications

  • A Licensed Heavy Equipment Technician with a minimum of 5 years experience working in the trade
  • Highly safety conscious with basic knowledge of cutting, welding and fabrication
  • Able to read and understand prints, drawings and technical bulletins
  • Customer centric with excellent relationship management, communication and interpersonal skills
  • Organized and analytical with high attention to detail and sense of urgency
  • Work with high standards to meet deadlines and manage competing priorities in a fast paced environment
  • Self-motivated team player with high integrity and initiative
  • Strong computer skills and familiarity with Cat Systems would be an asset
  • Willing and able to work shifts as required in support of the business
  • A valid Driver's Licence with a clean Driver's Abstract



Toromont Cat is an equal opportunity employer who recognizes and values diversity. Upon request, Toromont will accommodate any applicant with disabilities throughout the recruiting processes, including any required applications, interviews and/or assessments.