Technology Technician at Toromont Cat Careers

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City: Ottawa
Province: Ontario
Country: Canada
Job ID#: OT3754

Reporting To: Service Supervisor

Do you have high integrity and strong work ethic?  We are seeking a talented Technology Technician to perform the installation and provide support for Product Link Technology and other equipment support in field EM Services as required. 

Key Accountabilities

  • Demonstrate safe work and environmentally sound behaviours at all times in support of Toromont’s Health and Safety Policy, Programs and initiatives
  • Schedule and perform Product Link installations and troubleshooting in the field
  • Conduct repairs to minimize downtime and reduce cost
  • Complete service reports and work order details
  • Complete before failure Service Letters
  • Obtain SOS Samples
  • Complete equipment inspections as required
  • Perform Maintenance Inspections
  • Perform after hours/on-call/overnight rotations and travel in to assigned territories weekly

Key Qualifications

  • Post Secondary Education (A Licensed Heavy Equipment Technician  would be an asset)
  • Highly safety conscious with solid experience with electrical and electronic troubleshooting
  • Customer centric with excellent communication and interpersonal skills
  • High attention to detail and analytical with excellent relationship management
  • Effective time-management and planning with the ability to quickly adapt to multiple and often changing schedules and priorities
  • Organized with the ability to maintain a high level of customer service in a fast paced, deadline driven work force
  • Positive team player and proactive in delivering solutions with a sense of urgency
  • Process improvement mindset with strong problem solving abilities
  • Self-motivated with strong initiative, high integrity and the ability to make independent decisions
  • Well-developed computer skills and familiarity with Cat Systems would be an asset
  • Willing and able to work flexible hours and travel extensively in support of business requirements
  • A valid Ontario Driver's Licence and clean Driver's Abstract
Toromont Cat is an equal opportunity employer who recognizes and values diversity.  Upon request, Toromont will accommodate any applicant with disabilities throughout the recruiting processes, including any required applications, interviews and/or assessments.